Platform
Transportation
Control Tower
Real-time command over every vehicle and every shipment — own fleet, contracted vehicles, cross-border lanes and third-party logistics partners, through a single window.
In production at
Most operations do not have a visibility problem. They have a readiness problem.
Almost every transport operation can tell you where a vehicle is. Far fewer can tell you what is about to arrive, whether anyone is standing ready for it, and which onward connection breaks if it is late. Knowing where something is after the fact is tracking. Knowing what is coming in time to prepare for it is a control tower.
That difference is a data problem rather than an investment problem. It needs position data from whatever device the vehicle happens to carry, a model of the route that includes hubs and borders, an engine that escalates to whoever is actually on shift, and a reporting layer the operation can query itself. Those four things are what the modules below are.
Seven modules, one platform
Each one is a page of its own. Nothing here is a separate product to buy, integrate or reconcile — they run on the same data model and the same event engine.
Tracking & geofence intelligence
Every telemetry source normalised into one stream — 35+ GPS providers, SIM tracking, OBD, ADAS, IoT sensors and FASTag — then turned into geofence events an operator can act on.
Pitlane — the hub floor
Every hub on one large display: what is arriving and when, what is standing and for how long, what is rolling out, and what is idle. A countdown, not a status field.
International Control Tower
Cross-border movement on lane and touchpoint masters — country-pair routing with via-countries, border posts as paired exit and entry points, customs touchpoints, and per-segment planned-versus-actual.
Alert engine & Smart Assist
A configurable rules engine across every data stream, roster-based escalation that knows who is actually on shift, and an AI voice agent that makes the call when a human has not.
Multi-LSP orchestration
80+ logistics partners and 200+ APIs behind one shipment lifecycle, with automatic LSP selection, a partner control board, multi-carrier leg tracking and handover detail.
Exceptions — delays & POD audit
A delay does not become knowledge until someone records why. Queues for delay clarification and POD audit turn exceptions into reasons, with approval and an audit trail.
Registers & the dashboard builder
A register engine over columnar storage, and a self-serve dashboard builder — pivots, tree tables, KPI tiles, formulas and a drag-resize canvas — so a new view does not need us.
Signals in, decisions out
The alert engine sits across everything. Every stream is watched by the same rules, and every output is built on the same register layer.
One configurable rules engine over every stream, with roster-based shift escalation and the Smart Assist voice agent for the calls that would otherwise not get made.
The integration you do not have to do
Every capability here could be bought separately. The reason not to is that the value is in the joins, and the joins are exactly what a buyer ends up building themselves.
One data model
Own-fleet telemetry events, cross-border touchpoint events and partner status events flow into the same shipment record. The same SLA model applies. The same exception workflow runs.
One SLA dashboard
On-time, transit-time and exception rates across own fleet, contracted vehicles, international lanes and third-party partners — not split across four systems that disagree.
One scorecard
Own fleet, contracted transporters and logistics partners measured by the same outcomes, so allocation and renewal decisions rest on consistent data.
One alert engine
Every event, wherever it originated, runs through the same configurable rules engine. One alert queue, one escalation workflow, one audit trail.
Integrated with TMS
The Control Tower draws trip, order and commercial context from the TMS. That context is what gives an alert operational meaning instead of making it a notification.
The data layer for AI-assisted operations
350M+ tracking signals a year and years of event history are what make delay prediction, automated outbound calls and anomaly detection possible at all.
Three operations that look different and share a problem
Express and parcel networks
High vehicle counts across first mile, line-haul and last mile, where a single late connection at a hub cascades across the network overnight.
- One live view across pickup, line-haul and delivery fleet
- Hub arrival and departure boards on the floor, not just in a report
- Automatic milestone updates without driver intervention
- Delay reasons captured and classified while they are still known
Shippers running a partner network
Own fleet for primary movement and a set of logistics partners for the rest, with end customers who expect one consistent SLA answer regardless of who carried the box.
- Automatic partner selection by pin-code, lane or SLA rank
- One normalised shipment lifecycle across every partner
- Partner scorecards on the same metrics as your own fleet
- Freight audit against contracted terms and actual performance
Cross-border and multi-country operators
Movements that cross a border, clear customs and run through via-countries, where the transit expectation differs for every segment of the route.
- Routes resolved from lane and touchpoint masters at trip creation
- Borders modelled as paired exit and entry posts
- Customs modelled separately from the crossing itself
- Planned versus actual measured per segment, not per trip
The same KPIs across own fleet, cross-border and partner movement
Because it is one data model, the same SLA definition applies whether the leg moved on your truck, across a border, or on somebody else’s network.
Three deployments showing the platform at work
Patanjali Parivahan
Real-time Control Tower across multiple GPS partners — 1,000+ FTL movements daily
A single live view across every vehicle in motion regardless of which GPS partner the vehicle runs on. Combines own-fleet placements (~1,200 vehicles/day) with vendor-sourced auction placements (~300 vehicles/day) on one dashboard.
DTDC Express
Control Tower across first-mile, middle-mile and last-mile fleet
Live visibility across more than 3,400 vehicles spanning pickup, line-haul and last-mile delivery. Integrated with the courier system, franchisee system and SAP ERP for end-to-end shipment context.
TCNS
One view across 15+ logistics partners
Step-wise tracking aggregated from 15+ third-party logistics partners into a single operational view. Real-time order booking to the right partner per lane; automated POD capture eliminates manual follow-up at billing time.
See the Control Tower across your real operations
A working session over your fleet, your lanes, your logistics partners and your SLAs. We show how WebXpress unifies the picture on one platform.