About WebXpress
WebXpress is a Mumbai-headquartered logistics SaaS platform powering 100+ customers across India, South East Asia, the Middle East and Africa. Over 20+ years we've built TMS, WMS and Control Tower solutions that move real freight every day for organisations like FedEx, Hyundai Glovis, Skechers, Aditya Birla, DTDC, Snowman and Toll Logistics among others.
Why this role exists
We've fundamentally changed the way we run customer projects. Claude AI is now embedded across our delivery workflow:
- Requirement gathering and functional specifications
- Business rule extraction from customer recordings
- Test plan and test data generation
- Jira ticket creation and sprint management
- Customer documentation and training material
- Deployment scripts and post-go-live analysis
We need a Project Manager who can run customer engagements on this AI-native operating model — faster cycles, sharper documentation, higher quality.
What you'll do
- Own customer implementation projects end-to-end — kickoff, requirement workshops, build, UAT, go-live, hypercare
- Be the single point of contact for the customer
- Translate customer conversations into structured requirements, user stories and acceptance criteria, with AI as your thinking partner
- Plan and track sprints with a small, sharp dev team of 3-5 engineers via Jira
- Run UAT cycles, manage defect triage, drive go-live
- Produce module documentation, SOPs, training decks and test plans using our AI workflows
- Conduct project health reviews, status reports and risk tracking
Who we're looking for
- MBA in Operations, Supply Chain, Systems or General Management
- 0-1 year of work experience — freshers with the right attitude are very welcome
- Genuine curiosity about AI tools (Claude, ChatGPT, Cursor, Notion AI) — bonus if you have already used them at college or work
- Strong written and spoken English — you will write a lot
- Structured, first-principles thinker who can break a problem down
- Comfortable in customer-facing situations
- Logistics, supply chain or B2B SaaS interest is a strong plus
How to apply
Send your CV with a short note on why you find AI-native delivery interesting to HR@webxpress.in with subject “Application — Project Manager”. We read every application.
Apply nowSee how we use AI across the business
Read more about the WebXpress AI workflow — and decide if this is a workplace you would enjoy.